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How do I use the aroma stone (tag / decoration) to ensure they work effectively?AROMA STONE (TAGS) Using clear essential oils is so important to avoid staining the tags. Firstly, apply 2 - 3 drops of the essential oil at the back of the tag for best absorption. Then, wait for a while, the tag gradually diffuses a gentle scent over time. To maintain the fragrance, reapply oil as needed. You may hang the aroma stone tags in wardrobes, bathrooms, living room, on doorknobs, or any area you wish to freshen with a subtle aroma. AROMA STONE (HOME DECORATION) Add 4 - 7 drops of clear essential oil to the back of the piece and let it absorb. The richness of fragrance will largely depend on the concentration of the essential oil, please adjust number of drop accordingly. To maintain the scent, reapply oil as needed.
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How do I keep the aroma stone in good condition?For the aroma tag, hang the aroma stone securely in a suitable location, such as closet, bathroom, beside or living room, to ensure it effectively freshens the area. Make sure it is safely placed to prevent it from falling and getting damaged. If you are using the aroma stone as part of a home decoration piece, position it carefully so that it remains stable and optimizes its longevity and effectiveness. It is recommended to apply the clear essential oil on the back of the aroma tag or home decoration piece, so as to avoid staining on the surface. Do not rub the surface with anything which could damage the paint. Instead, use a soft paintbrush to gently brush off dust or dirt.
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How long does it take to receive the order?Local Order: Following order confirmation, it takes about 7 days for us to pack and send out your order through SF Express. You have the flexibility to either pick up you parcel at the nearest SF collection point or opt for home delivery, depending on what suits you best. Please note that all delivery fees will be covered by the customer. Overseas Order: Once your order is confirmed, it takes about 10 to 17 days for us to pack and ship your items via SF Express for home delivery, depending on the recipient's location. Please note that all delivery fees and tariff will be covered by the customer. Thank you for your kind understanding and patience!​
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Payment optionsLocal customers: Credit card/ PAYME/ FPS are all accepted FPS ID: 101693356 Please message or email us to get the PAYME code before placing your order. Once the payment has been made, please screenshot the picture of the completed payment to us through email or message. We will process your order accordingly. Overseas customers: Credit card only *** Please be patient to wait for our order confirmation!*** ***Transaction fee will be collected by the third party for overseas payment***
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Refund policyAll our handmade/ hand-painted products are final. Please note that cancellations, returns, refunds and exchanges are not accepted.
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Where is your physical shop?We are an online shop based in Hong Kong.
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